Our Customers

What they Say

Customer in Kent Posted on 21/06/2025

“We had Gavin from G H Plumbing & Heating fit a new combi boiler and called him in a total of 3-4 times for various plumbing needs. From the start, he was professional, courteous, and extremely hardworking—he worked non-stop from 8 am until 6 pm during the main installation day. He stuck exactly to the agreed schedule and budget, which gave us great peace of mind. We found Gavin through Which reviews, as we didn’t know a reliable plumber ourselves. His first impression was excellent: tidy, respectful of our home, and very helpful in explaining the work. After his first visit, when we encountered an issue, Gavin proactively called to check how things were going, showing great ongoing communication and genuine care. At one point, a problem arose that couldn’t be fixed immediately because Gavin was going on holiday. However, he talked us through interim steps to manage the issue, which was very reassuring. As soon as he returned, he promptly resolved the problem to our satisfaction. Overall, Gavin stood out for his professionalism, thoroughness, excellent communication, and aftercare. We highly recommend G H Plumbing & Heating to anyone looking for a trustworthy and skilled plumber.”
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Customer in Kent Posted on 16/05/2025

We used Gavin to remove our old bathroom which was leaking through to downstairs and replace it with new fittings while addressing the leak issues we had. Throughout the whole process he was a pleasure to deal with. He made some very good suggestions and recommendations about what would be best for us and helped us purchase the most suitable products for us. He worked efficiently and to a very high standard ensuing everything was kept clean and tidy as he went along. When we came across any challenge or decisions to make he would always be able to suggest a good solution and the final product is the best bathroom we could ask for. The original quote was produced quickly, the work scheduled at a time to suit me and then delivered on time and in line with the quoted price. 
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Customer in Kent Posted on 11/10/2024 

We used GH plumbing to replace our gas boiler and then subsequently to solve a problem with our conservatory radiators (that haven’t worked properly for many years despite many attempts to fix. We have tried many gas engineers / plumbers over the years, from British Gas to the local village one-man-band, and never really been satisfied. And no one had been able to fix the problem with the radiators. GH have been fantastic and addressed many of the usual problems you can often get. He thoughtfully diagnosed the problem and offered solutions. He turned up on time, did high quality work that was fast and reliable, and cleared up the mess afterwards. And followed up afterwards to check all was well. And, was good value for money with no surprises. We genuinely now have a warm kitchen/conservatory for the first time ever since we moved in 14 years ago. So as you would imagine, very happy to recommend. 
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